The Threshold GroupAbout US
A subsidiary of RCH companies, Threshold has drawn from more than 45 years of experience in customer outreach, technical fulfillment, and customer education to become a field services leader in the energy and smart home sectors.
Threshold’s national footprint of quality, trained personnel is focused on customer engagement, education and installation of “smart” products and services while promoting and protecting our client’s brands.
Threshold is part of RCH Companies, a national field services organization founded in 1977. With an initial focus on door-to-door sales to support the burgeoning cable television industry, RCH grew to become one of the largest customer acquisition, retention, and technical fulfillment providers in the Telecommunications sector.
In 2011 RCH began pursuing business outside of the Telecommunications sector through the launch of its Threshold Division. Over the ensuing years, Threshold entered the utility, nonprofit, retail, and e-commerce sectors where it offers sales and technical support.
Threshold is trusted by Fortune 500 companies in multiple business sectors to protect their brands while representing their products and services directly to consumers and small businesses.
The foundation of the companies’ longevity and success is its highly trained staff of representatives and technicians who excel at providing a superior customer experience through responsiveness and education. Backed by a robust regional and corporate organization that provides 24/7 support, Threshold and RCH have operational infrastructure supporting more than 1,000 employees representing over 75 US markets.